LazyWealthy
Customer Support Policies
Expected Response Time
Most customer support requests will be responded to within 48 hours (often much sooner). If there is a site-wide problem that generates a large volume of requests, we may choose to respond via our social media posts, instead of individually.
Scope of Support
As a website operator, we are limited in the kind of technical problems that we can troubleshoot and provide help with. In general, we are only able to provide support concerning the use of the tools on our website. We are not able to provide direct help for problems that are specific to an individual computer's configuration or Internet connection, although we may be able to provide general guidance on how to narrow down such problems.
Additionally, we are unable to provide financial advice, chart interpretations or indicator recommendations. We are not financial advisers or counselors.
Abusive Behavior Restrictions
While the vast majority of our customers abide by our policies above, people that consistently violate those policies may be banned from receiving Customer Support replies in the future.